Vacancies

Job Description

The Legal Manager plays a key role in strengthening the efficiency and maturity of the Legal function. Working closely with the Legal Director, the Legal Manager is responsible for implementing and safeguarding the strategic agenda of Legal.

The role focuses on optimizing and standardizing legal processes, managing and further developing legal technology solutions, and embedding governance, risk management, and compliance practices across the organization. The Legal Manager translates strategic objectives into concrete improvement initiatives and monitors their progress.

Acting as a bridge between strategy and execution, the Legal Manager advises and supports management and other departments on legal and risk-related matters, while ensuring compliance with applicable laws and regulations. In doing so, the Legal Manager actively contributes to a future-ready, controlled, and scalable Legal function within a dynamic and growing organization.

Key Responsibilities

Legal Advice

• Provide legal advice and guidance to management and business units on contracts, disputes, employment law, intellectual property, data privacy, and other relevant legal matters.
• Draft, review, and negotiate complex contracts and agreements to safeguard the organization’s interests.
• Support legal proceedings and liaise with external counsel where required.

Compliance

• Ensure compliance with applicable laws and regulations and act as a point of contact for compliance-related matters within the organization.
• Develop and maintain internal policies, guidelines, and procedures to uphold legal and ethical standards.

Risk Management

• Develop and implement effective risk management policies and procedures aimed at mitigating legal and compliance risks.
• Identify, assess, and monitor risks that may impact the organization, translating legal and compliance risks into practical actions for the business.
• Promote and strengthen risk awareness across departments.

Corporate Governance

• Support the establishment, maintenance, and continuous improvement of governance structures.
• Manage corporate governance matters, including board documentation, shareholder agreements, and corporate structures.
• Advise management on governance-related issues and promote best practices in corporate governance. Core Competencies

Education & Experience

• Master’s degree in Law (LL.M. or equivalent).
• 8–10 years of relevant professional experience, preferably within a corporate, governance, or compliance-driven environment.
• Experience with contract management, corporate governance, and compliance-related matters.
• Affinity with process improvement and project-based working.

Requirements

Skills

• Strong analytical and structured mindset, with the ability to translate legal complexity into practical solutions.
• Digitally savvy, with an interest in legal tech and legal tools.
• Excellent communication and negotiation skills.
• Able to work independently, set priorities, and meet deadlines.
• Proficient in Microsoft Office; experience with legal systems is considered an advantage.

Personal Attributes

• Proactive and accountable, with a strong sense of ownership.
• Organizationally aware, with the ability to place legal matters within a broader business context.
• Collaborative and relationship-focused, able to work effectively across cross-functional teams.
• Brings structure and clarity in a dynamic and demanding environment.
• Fluent in Dutch and English.

Job Description
To deliver Pizza Hut orders to customers in a timely, safe, and customer-friendly manner while maintaining the brand’s high standards of quality and service. The Delivery Driver represents Pizza Hut both on the road and at the customer’s door.

Key Responsibilities
• Ensures fast and accurate delivery of orders to customers.
• Checks each order for completeness and accuracy before leaving the restaurant.
• Practices safe driving and follows all traffic regulations.
• Provides friendly and polite service to every customer, including correct handling of payments and receipts.
• Assists in the restaurant during quiet periods (e.g., folding boxes, cleaning, simple kitchen tasks).
• Reports incidents, delays, or complaints promptly to the Shift Supervisor or RGM.
• Follows internal guidelines regarding uniform, hygiene, and safety.

Core Competencies
• Customer-oriented and polite behavior
• Reliability and punctuality
• Knowledge of traffic rules and safety regulations
• Basic arithmetic skills (for handling payments and change)
• Stress-resistant and solution-oriented
• Team player with a sense of responsibility

Requirements
• Minimum age: 18 years
• Holder of a valid motorbike license
• Own motorbike in good technical condition
• Knowledge of routes in and around Paramaribo
• Willingness to work flexible shifts (evenings, weekends, public holidays)
• Presentable appearance and neat uniform

Job Description
The Call Center Representative is responsible for providing excellent customer service through telephone and online orders. The position contributes to accurate order processing, customer satisfaction, and smooth coordination with the restaurants to ensure timely and correct delivery or pickup.

Key Responsibilities
• Answer incoming phone calls and online orders in a professional and friendly manner.
• Accurately enter orders into the POS system and confirm order details with the customer (items, address, payment method).
• Actively promote ongoing deals, combos, and new menu items.
• Coordinate with the relevant Pizza Hut branch regarding order preparation and delivery.
• Handle customer questions, comments, and complaints with understanding and efficiency.
• Stay up to date on menu items, prices, and current promotions.
• Record customer interactions and order details in the system for reporting purposes.
• Support the Supervisor with preparing daily reports and identifying improvement points.
• Work according to company procedures, food safety standards, and customer service guidelines.

Core Competencies
• Strong communication and listening skills
• Customer-oriented attitude and problem-solving mindset
• Accurate and able to perform under pressure
• Team player and flexible availability
• Basic computer skills (POS, Excel, Word)

Requirements
• Minimum MULO/IMEAO level
• Experience in customer service, hospitality, or call center work is an advantage
• Good command of Dutch and English
• Willingness to work in shifts, weekends, and on public holidays

Job Description

The Above Restaurant Leader (ARL) is responsible for leading, coaching, and developing multiple restaurants within their assigned cluster, with the goal of achieving operational excellence, profit growth, and employee engagement.
The ARL ensures that all YUM! Brands standards and systems (CHAMPS, FSC, Win on Experience) are consistently implemented, while inspiring teams to drive sustainable growth across People, Sales, and Profit.
Department: Operations
Reports to: Director of Operations / Managing Director
Direct Reports: Restaurant General Managers (RGM’s)
Location: Suriname – KFC & Pizza Hut.

Key Responsibilities
1. Operational Leadership
• Ensure compliance with operational standards, policies, and procedures across all assigned restaurants.
• Review and monitor CHAMPS results, Food Safety scores, and audit compliance.
• Analyze monthly P&L reports and develop action plans to address variances.
• Safeguard inventory control, product quality, and guest satisfaction.

2. People & Performance
• Lead, coach, and support Restaurant General Managers (RGM’s) in achieving business goals.
• Ensure full staffing levels and follow up on recruitment needs.

3. Strategic Execution
• Translate annual plans (AOP) into actionable initiatives across restaurants.
• Lead performance meetings with RGM’s to review key results and improvement plans.
• Initiate improvement projects related to sales growth, cost efficiency, and customer experience.
• Implement new menus, promotions, and brand activations in coordination with the Marketing Department.

4. Financial Management
• Analyze and optimize sales, labor, and cost of goods (COG) performance.
• Monitor budgets, payroll, and cash control procedures.
• Guide RGM’s in achieving their Balanced Scorecard (BSC) targets.

5. Communication & Collaboration
• Act as the key link between restaurants and the head office departments (HR, Marketing, Finance, Supply Chain).
• Report trends, risks, and successes to the Director of Operations.
• Contribute to strategic decision-making at the above-restaurant level.

Core Competencies
• Leadership & Coaching – Inspires, motivates, and develops others.
• Operational Acumen – Understands the full restaurant operation from kitchen to guest experience.
• Analytical Skills – Translates data into actionable insights and measurable results.
• Decision-Making – Acts promptly and effectively in operational challenges.
• Communication & Collaboration – Works efficiently with multiple stakeholders.
• Integrity & Accountability – Demonstrates reliability and ethical behavior at all times.

Education and Experience
• Bachelor’s degree (HBO level) or equivalent through experience.
• Minimum of two years of experience in QSR, retail, or hospitality, including at least two years in a leadership role.
• Proven experience in budget management, KPI tracking, and team development.
• Knowledge of audit standards is considered an asset.

Job Description:
Responsible for managing a KFC or Pizza Hut restaurant location within the organization. Leads the team, oversee operational processes, ensures an optimal customer experience, and focuses on achieving results, safety, and compliance with procedures.

Key Responsibilities:

• Daily supervision of staff (scheduling, coaching, leadership)
• Achieving sales targets and KPIs
• Inventory management and ordering
• Handling complaints and ensuring quality control
• Reporting to Operational Management

Core Competencies:

• Leadership and team development
• Customer focus
• Result-oriented thinking
• Stress tolerance
• Organization and planning

Job Description:
Responsible for planning, executing, and reporting internal audits. contributes to risk identification and the strengthening of internal control measures.

Key Responsibilities:

• Conduct risk-based audit programs
• Analyze business processes and internal controls
• Report findings and provide recommendations
• Coordinate follow-up on audit findings
• Advice on process improvements

Core Competencies:

• Objectivity and independence
• Critical thinking skills
• Integrity and discretion
• Project management
• Reporting skills

Job Description:
Assists in the preparation and execution of internal audits. Collects data, performs analyses, and supports reporting and follow-up activities.

Key Responsibilities:

• Assist in developing audit plans
• Collect and analyze audit data
• Support interviews and document reviews
• Prepare audit notes and draft reports

Core Competencies:

• Eagerness to learn
• Analytical skills
• Accuracy
• Team orientation
• Integrity

Job Description:
Proactively approaches customers to achieve sales objectives. Maintains client relationships and translates customer needs into suitable solutions.

Key Responsibilities:

• Acquiring new customers and managing existing relationships
• Present products and services
• Prepare quotations and conduct negotiations
• Achieving sales goals and targets
• Report to the Sales Manager

Core Competencies:

• Sales skills
• Goal-oriented mindset
• Strong communication skills
• Perseverance
• Market Knowledge